Course Description

If you work in retail, it’s important that you’re fully trained and equipped to meet customers’ needs.

This programme will help you build the skills required for professional practice in retail, covering everything from sales skills, customer care and handling complaints to visual merchandising, arranging eye-catching displays and launching sales campaigns.

You will also acquire valuable interpersonal skills, gain an understanding of health and safety as applicable to retail, as well as learn about the digital tools being currently used in retail.

Entry Requirements

Candidates who apply for this course must possess a pass in English Language* and Mathematics at MQF Level 3 (‘O’ Level or equivalent).

*Students whose first language is not English will be required to demonstrate evidence of an adequate level of English proficiency.